Refund policy

Effective Date: September 15, 2026

At Essentially You Wellness, we want you to be satisfied with your purchase. Please review the following return and refund terms before placing your order.

Returns

We accept eligible returns within 30 days of delivery.

To qualify for a return, the item must be unused, unworn, unwashed, and in substantially the same condition in which it was received. Items should include the original packaging, tags, accessories, manuals, or other materials that were included with the product.

To request a return, contact us at essentiallyyouwellnessowner@gmail.com and include your order number, the item you wish to return, and the reason for the return.

Please do not send a product back without first contacting us.

Return Shipping

Unless the item arrived damaged, defective, or incorrect, the customer is responsible for return shipping costs.

Original shipping charges are non-refundable unless the return is the result of an error by Essentially You Wellness or an item arrived damaged or defective.

Damaged, Defective, or Incorrect Items

Please inspect your order when it arrives.

If you receive an item that is damaged, defective, or different from what you ordered, contact us as soon as possible at essentiallyyouwellnessowner@gmail.com.

Please include your order number and photographs of the item and packaging when possible. We will review the issue and determine the appropriate replacement, refund, or other resolution.

Non-Returnable Items

For health, hygiene, and safety reasons, certain products may not be eligible for return once opened, used, or removed from their original sealed packaging.

Gift cards, downloadable or digital products, personalized products, and items marked final sale are also non-returnable unless required by law.

If you are unsure whether an item is eligible for return, contact us before sending it back.

Refunds

Once a returned item is received and inspected, we will notify you whether the refund has been approved.

Approved refunds will be issued to the original payment method.

Although we process approved refunds promptly, your bank or credit card company may require additional time to post the refund to your account.

Exchanges

We do not guarantee direct exchanges.

If you would like a different item, size, or variation, please contact us. In many cases, the simplest option will be to return the original item and place a new order.

Order Cancellations

If you need to cancel an order, contact us as soon as possible at essentiallyyouwellnessowner@gmail.com.

We cannot guarantee cancellation once an order has entered processing, fulfillment, or shipment.

Contact Us

For return or refund questions, contact:

Essentially You Wellness
Email: essentiallyyouwellnessowner@gmail.com
Website: essentiallyyouwellness.com